West Downs - The Heritage Resort, Ooty - Reviews, Rooms Options & Prices 2025

Book with us

Up to 10% cheaper

than on Booking.com

Key details

About the Resort

No.100,West Bury Road Mysore Highway, Ooty, India

West Downs - The Heritage Resort is a scenic getaway situated in Ooty, India, boasting a unique blend of 19th-century Victorian architecture and modern amenities. The resort has preserved its rich heritage, with historical significance stemming from its origins as a retreat for British colonial officers. Its picturesque setting is complemented by exotic Vinnca flowers that adorn the lawns, enhancing the natural charm of the surroundings. The resort offers exclusive services such as a private dining room for suite guests, enriching the overall experience.

Location

The resort is ideally located in the heart of Ooty, providing easy access to notable landmarks such as Ooty Lake and Government Museum, all within walking distance. It is approximately 115 km from Coimbatore International Airport, making it convenient for travelers. The surroundings feature striking views of the Nilgiris, creating a tranquil ambiance for visitors.

Rooms

Guests can choose from various room types, including Victorian suites that feature queen-sized beds, spacious areas, and period-inspired decor. Each room is equipped with modern amenities like free Wi-Fi and LCD TVs, as well as unique touches such as a fireplace for added comfort. Notably, the rooms overlook lush gardens, providing a serene environment.

Eat & Drink

The resort features the Commonwealth restaurant, which specializes in a range of cuisines including South Indian, North Indian, and Intercontinental dishes. Signature offerings include a complimentary buffet breakfast and multi-cuisine menu available throughout the day. The restaurant is open until 10.30 PM, providing guests with ample dining flexibility.

Leisure & Business

West Downs - The Heritage Resort ensures a wealth of leisure activities for guests, including bonfire dining under the stars and opportunities to experience nature. The onsite facilities enhance relaxation and enjoyment, accommodating both intimate gatherings and larger events. Guests can engage in various recreational activities, making it a well-rounded destination for relaxation and entertainment.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Derby Room

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Garden view

Shower

room details

Check Prices

York Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

room details

Check Prices

Victorian Suite

Max:

2 persons

79 m²

Bed options:

1 King-size bed

Shower

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore available ways to reach your dream destination

City Centre

Ooty400 m

Airports

Coimbatore International (CJB) 112.4 km

Mysore (MYQ) 116.5 km

Train

Ooty Railway Station400 m

Fernhills Palace 1.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Beautiful

“The rooms were not only spacious but also beautifully designed, showcasing stunning British architecture that made my stay feel truly special.” view full review

Historical Charm

“I loved the unique decor, especially the hallway walls adorned with fascinating newspaper articles from 1898, which added a rich historical charm to the hotel.” view full review

Hill Station Vibes

“The ambiance of the hotel reminiscent of a hill station provided a perfect backdrop for relaxation, making my experience all the more enjoyable.” view full review

Delicious Cuisine

“The food was fantastic, with a wide selection that I couldn't get enough of; each meal was a delight and added to the overall experience.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Currency exchange
Coffee shop
Fireplace
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's play area

Spa & Leisure

Entertainment
Garden area
BBQ facilities

Room features

Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

No.100,West Bury Road Mysore Highway, Ooty, India

Map view

No.100,West Bury Road Mysore Highway, Ooty, India

City landmarks

Garden

Government Botanical Garden

2.1 km

Lake

Ooty Boat House

750 m

Garden

Rose Garden

2.5 km

Church

St Stephen's Church

1.2 km

Nilgiri Mountain Railway

1.2 km

North Lake Road

Ooty Lake

750 m

Garden

Thread Garden

750 m

Museum

Wax Planet

800 m

Church

Holy Trinity Church

960 m

Ooty

Raj Bhawan

1.2 km

Church

Kandal Cross Roman Catholic Church

1.2 km

Nilgiris

Western Catchment

1.6 km

Church

Union Church

1.3 km

The Nilgiri Hills

Mukerti National Park and Lake

1.2 km

Hosur Dharmapuri District

Venkateshwara Perumal Temple

1.2 km

Nilgiris District

Vittoba Temple

1.2 km

Mukurthi Dam

1.2 km

Bellikal Nilgiris District

Bellikkal Lake

1.2 km

Hadfield Road West Lake

Abu Vishwa Temple

1.2 km

st mary's church

750 m

st mary's

750 m

Vijayanagaram

Elk Hill

1.2 km

Dodabetta Peak 7 Km From Avalanche

MacIvor's Bund

1.2 km

Sargan Villa

Bee Museum

1.2 km

Theme Park

Thunder World

2.2 km

In Main City

Muniswarar Temple

1.2 km

Nilgiri Hills

Marlimun Lake

1.2 km

Telc

1.2 km

Avalance

Avalanche Lake

2.2 km

Park

Lake Park

2.2 km

Nearby

Lake

Ooty Boat House

570 m

Church

St Stephen's Church

570 m

North Lake Road

Ooty Lake

570 m

Ooty

Raj Bhawan

570 m

Church

Holy Trinity Church

570 m

Museum

Wax Planet

570 m

Church

Kandal Cross Roman Catholic Church

570 m

Garden

Thread Garden

570 m

The Nilgiri Hills

Mukerti National Park and Lake

570 m

Nilgiris District

Vittoba Temple

570 m

Hosur Dharmapuri District

Venkateshwara Perumal Temple

570 m

Hadfield Road West Lake

Abu Vishwa Temple

570 m

Mukurthi Dam

570 m

Bellikal Nilgiris District

Bellikkal Lake

570 m

Vijayanagaram

Elk Hill

570 m

Dodabetta Peak 7 Km From Avalanche

MacIvor's Bund

570 m

Library

Nilgiri Library

570 m

Sargan Villa

Bee Museum

570 m

No. 1/A

LV Residency

570 m

Hospital Rd

Balamurugan Temple

570 m

Nilgiri Hills

Marlimun Lake

570 m

In Main City

Muniswarar Temple

570 m

Hospital Rd Upper Bazaar

Sri Ayyappan Temple

570 m

Udhagai South Range Near Taluk Office

Avalanche Eco Tourism

570 m

Restaurants

Nahar Residency Hotel Restaurant

820 m

100 Main Bazar Road Main Bazaar

Cafe Coffee Day

820 m

Old Coronation Theatre Building

The Garden Cafe

820 m

sNahar Hotel Charing Cross

Chandan Restaurant

820 m

Commercial Road

Hotel Saravana Bhavan

820 m

Nh 181 Hotel Saravana Bhavan Ooty

Hotel Durga

820 m

Ettines Road Ooty The Nilgiris

Jain Restaurant

820 m

Main Bazaar Rd

Kabab Corner

820 m

Coimbatore-Ooty-Gundlupet Hwy Ooty Coimbatore-Ooty-Gundlupet Hwy

Adyar Ananda Bhavan

820 m

Hotel Aryaas Restaurant

820 m

Lower Bazaar The Nilgiris

The Garden Cafe in Hotel Nahar Nilgiris

820 m

52-A

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

7.4

Location

8.2

Service

8.4

Dining

5.8

Jason

United Kingdom, February 2025

7.4/10

I had a lovely time at this resort, with clean and well-designed rooms that feature a beautiful wooden roof adding to the heritage feel. The service was exceptional, with staff who were always polite and willing to cater to requests. While the dining options were good, I wished for a bit more variety, especially in breakfast choices. The location is fairly convenient, close to the lake and botanical garden, but there were some Wi-Fi issues at times that detracted from the experience.

Rooms

8.0

The rooms were well designed with a nice heritage bed and clean interiors. The wooden roof created a cozy and unique atmosphere.

Service

9.0

The service was great, providing exceptional attention to detail, like cooking a cake upon request. The staff was always polite and soft-spoken, making me feel welcomed.

Location

7.0

The resort's location is close to the lake and botanical garden and is convenient for accessing major tourist attractions, though I had some trouble connecting to Wi-Fi occasionally.

Dining

6.0

The dining experience met my expectations with decent food offerings, but I felt there could have been a better spread, particularly for breakfast.

Facilities

7.0

The resort has several nice facilities, but there were no standout amenities that really wowed me.

Owen

United Kingdom, February 2025

7.6/10

I had a wonderful stay at this resort. The ambiance was cozy and the staff were very accommodating. I would have loved to have a window that opened up to a better view as I felt a bit cramped in the room near the dining area. However, I appreciated the cleanliness and comfort of the accommodations. The service was impeccable, especially when we learned about the hotel's support for a local orphanage, which made my experience more meaningful.

Rooms

7.0

The rooms were neat, clean, and comfortable, but I would have preferred a window with a view.

Service

9.0

Service was very accommodating, and the staff went above and beyond to assist us, even taking us to an orphanage that the hotel supports.

Location

8.0

The location was excellent, situated away from the bustling city center while still close to the major tourist attractions.

Dining

6.0

Dining was decent, but it didn't quite meet my expectations; the options felt limited.

Facilities

8.0

The amenities were well-maintained, contributing positively to my overall experience.

Charlotte

United Kingdom, December 2024

7.0/10

I recently stayed at this resort and found it to have a wonderful ambiance, especially with its proximity to the lake and a lovely botanical garden nearby. The rooms were spacious and kept clean, which I really appreciated. However, my room had no view at all, which was a bit of a letdown. The service had its moments, with a nice complimentary dish on the last day, but at times it felt a bit disorganized. Overall, it was a decent stay with some pros and cons to consider.

Rooms

7.0

The rooms were big, neat, and clean, but mine lacked a view, which was disappointing.

Service

6.0

The service was generally courteous and attentive, but sometimes felt a little uncoordinated.

Location

9.0

The location was very good, being near the lake and botanical garden, which was beautiful.

Dining

7.0

I found the dining experience pleasant, with a nice spread for breakfast and dinner, although it wasn't extensive.

Facilities

6.0

Facilities could be better organized as well, especially with the kitchen setup that made accessing bathrooms a bit awkward.

Daniel

United Kingdom, October 2024

7.0/10

The hotel has a charming Victorian style with clean rooms and a pleasant atmosphere. I loved the friendly service, especially the thoughtful gesture of a complimentary dish on my last day. However, the dining options didn't live up to my expectations, and the bathroom situation was a bit awkward. Overall, it offers good value for the price, but there are areas that need improvement.

Rooms

7.0

The rooms were neat and cozy, though accessing the bathroom could be tricky at times due to noise from the kitchen.

Service

9.0

The service was great; everyone was friendly and accommodating, and I appreciated the staff member who accompanied us to the local orphanage.

Location

8.0

The hotel is located away from the hustle and bustle, yet still close to major tourist spots, making it a peaceful retreat.

Dining

5.0

The dining options were quite basic and didn't meet my expectations, particularly for breakfast.

Facilities

6.0

The amenities were decent, but some areas could use an upgrade for a more luxurious feel.

Jim

United Kingdom, September 2024

7.6/10

I had a pleasant stay at the resort, enjoying the spacious and beautifully designed rooms that offered a touch of heritage charm. The staff was exceptionally courteous and helpful, making my experience even better. However, the dining options were quite basic and could use some improvement. Overall, this place provides good value for money, especially given its easy access to the railway station.

Rooms

8.0

The rooms were well-designed with a heritage bed, creating a comfortable and spacious atmosphere, although they lacked proper ventilation.

Service

9.0

Service was exceptional with a very courteous staff who were always eager to help and even prepared cake upon request.

Location

9.0

The resort is conveniently located within easy reach of the railway station and major attractions.

Dining

5.0

The dining experience was quite basic and repetitive, lacking variety in the spread which made it a bit underwhelming.