West Downs - The Heritage Resort Udagamandalam, Udagamandalam - Reviews, Rooms Options & Prices 2025

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About the Resort

No.100,West Bury Road Mysore Highway, Udagamandalam, India

West Downs - The Heritage Resort is a historical landmark that dates back to the 19th century, showcasing Victorian-style architecture that reflects its rich cultural heritage. Nestled amidst lush green surroundings and picturesque views, the resort is named after the exotic Vinnca flowers that beautifully adorn its lawns. It successfully captures the essence of royalty while offering modern amenities for its guests, making it a popular choice among travelers looking for a unique stay in Ooty, India.

Location

Conveniently located in Udagamandalam, the resort is just a 10-minute stroll from Ooty, providing easy access to the city’s must-see landmarks such as Ooty Lake and Botanical Gardens. The resort is also situated approximately 115 km from Coimbatore International Airport, facilitating hassle-free transportation options for visitors. Surrounded by lush greenery and scenic views, it offers a serene ambiance perfect for relaxation.

Rooms

The resort offers a variety of luxurious rooms and suites, including Victorian suites, York rooms, and Derby rooms, all designed to provide comfort and elegance. Each accommodation features modern amenities, spacious seating areas, and, in some cases, private dining options. The Victorian suites, in particular, provide an enchanting experience with their antique-inspired interiors and amenities like Wi-Fi and LCD TVs. Guests can also enjoy garden views from many of the rooms.

Eat & Drink

The resort's in-house Commonwealth Restaurant offers a multi-cuisine menu featuring South Indian, North Indian, Chinese, and Intercontinental dishes. Open until 10:30 PM, it is well-regarded for its delicious food and innovative recipes. Guests can start their day with a complimentary buffet breakfast, which includes continental and vegetarian options, ensuring a satisfying start to their day.

Leisure & Business

West Downs - The Heritage Resort offers numerous recreational activities to ensure an enjoyable stay for guests. Options include bonfire dining under the stars, allowing guests to create memorable experiences while enjoying delicious food surrounded by nature. The resort also features a banquet hall suitable for business meetings and personal gatherings, equipped with top-notch facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Garden view

Shower

room details

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King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Shower

room details

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Suite

Max:

2 persons

79 m²

Bed options:

1 King Size Bed

Shower

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Udagamandalam1400 ft

Airports

Coimbatore International (CJB) 69.9 mi

Mysore (MYQ) 72.4 mi

Train

Ooty Railway Station1400 ft

Fernhills Palace5000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was beautifully designed and incredibly spacious, creating a relaxing atmosphere that I thoroughly enjoyed.” view full review

Charming Ambiance

“The décor of the hotel, especially the hallways filled with historical newspaper clippings, added a fascinating touch to my stay.” view full review

Delicious Breakfast

“The breakfast spread was impressive, offering a nice variety of delicious options to start the day right.” view full review

Relaxing Retreat

“The overall ambience of the hotel gave me wonderful hill station vibes, making my stay feel like a relaxing retreat into history.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Currency exchange
Coffee shop
Fireplace
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's play area

Spa & Leisure

Entertainment
Garden area
BBQ facilities

Room features

Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

No.100,West Bury Road Mysore Highway, Udagamandalam, India

Map view

No.100,West Bury Road Mysore Highway, Udagamandalam, India

City landmarks

Garden

Government Botanical Garden

1.3 mi

Lake

Ooty Boat House

2500 ft

Garden

Ooty Rose Garden

1.6 mi

Church

St Stephen's Church

3900 ft

Nilgiri Mountain Railway

3900 ft

North Lake Road

Ooty Lake

2500 ft

Garden

Thread Garden

2500 ft

Museums

Wax Planet

2700 ft

Church

Holy Trinity Church

3200 ft

Ooty

Raj Bhawan

3900 ft

Church

Kandal Cross Roman Catholic Church

3900 ft

Nilgiris

Western Catchment

5200 ft

Church

Union Church

4300 ft

The Nilgiri Hills

Mukerti National Park and Lake

3900 ft

Hosur Dharmapuri District

Venkateshwara Perumal Temple

3900 ft

Nilgiris District

Vittoba Temple

3900 ft

Mukurthi Dam

3900 ft

Bellikal Nilgiris District

Bellikkal Lake

3900 ft

Hadfield Road West Lake

Abu Vishwa Temple

3900 ft

st mary's church

2500 ft

st mary's

2500 ft

Vijayanagaram

Elk Hill

3900 ft

Dodabetta Peak 7 Km From Avalanche

MacIvor's Bund

3900 ft

Sargan Villa

Bee Museum

3900 ft

Amusement & Theme Parks

Thunder World

1.4 mi

In Main City

Muniswarar Temple

3900 ft

Nilgiri Hills

Marlimun Lake

3900 ft

Telc

3900 ft

Avalance

Avalanche Lake

1.4 mi

Parks

Lake Park

1.4 mi

Nearby

Lake

Ooty Boat House

1900 ft

Church

St Stephen's Church

1900 ft

North Lake Road

Ooty Lake

1900 ft

Ooty

Raj Bhawan

1900 ft

Church

Holy Trinity Church

1900 ft

Museums

Wax Planet

1900 ft

Church

Kandal Cross Roman Catholic Church

1900 ft

Garden

Thread Garden

1900 ft

The Nilgiri Hills

Mukerti National Park and Lake

1900 ft

Nilgiris District

Vittoba Temple

1900 ft

Hosur Dharmapuri District

Venkateshwara Perumal Temple

1900 ft

Hadfield Road West Lake

Abu Vishwa Temple

1900 ft

Mukurthi Dam

1900 ft

Bellikal Nilgiris District

Bellikkal Lake

1900 ft

Vijayanagaram

Elk Hill

1900 ft

Dodabetta Peak 7 Km From Avalanche

MacIvor's Bund

1900 ft

Libraries

Nilgiri Library

1900 ft

Sargan Villa

Bee Museum

1900 ft

No. 1/A

LV Residency

1900 ft

Hospital Rd

Balamurugan Temple

1900 ft

Nilgiri Hills

Marlimun Lake

1900 ft

In Main City

Muniswarar Temple

1900 ft

Hospital Rd Upper Bazaar

Sri Ayyappan Temple

1900 ft

Udhagai South Range Near Taluk Office

Avalanche Eco Tourism

1900 ft

Restaurants

Nahar Residency Hotel Restaurant

2700 ft

100 Main Bazar Road Main Bazaar

Cafe Coffee Day

2700 ft

Old Coronation Theatre Building

The Garden Cafe

2700 ft

sNahar Hotel Charing Cross

Chandan Restaurant

2700 ft

Commercial Road

Hotel Saravana Bhavan

2700 ft

Nh 181 Hotel Saravana Bhavan Ooty

Hotel Durga

2700 ft

Ettines Road Ooty The Nilgiris

Jain Restaurant

2700 ft

Main Bazaar Rd

Kabab Corner

2700 ft

Coimbatore-Ooty-Gundlupet Hwy Ooty Coimbatore-Ooty-Gundlupet Hwy

Adyar Ananda Bhavan

2700 ft

Hotel Aryaas Restaurant

2700 ft

Lower Bazaar The Nilgiris

The Garden Cafe in Hotel Nahar Nilgiris

2700 ft

52-A

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

7.4

Location

8.2

Service

8.4

Dining

5.8

Jason

United Kingdom, February 2025

7.4/10

I had a lovely time at this resort, with clean and well-designed rooms that feature a beautiful wooden roof adding to the heritage feel. The service was exceptional, with staff who were always polite and willing to cater to requests. While the dining options were good, I wished for a bit more variety, especially in breakfast choices. The location is fairly convenient, close to the lake and botanical garden, but there were some Wi-Fi issues at times that detracted from the experience.

Rooms

8.0

The rooms were well designed with a nice heritage bed and clean interiors. The wooden roof created a cozy and unique atmosphere.

Service

9.0

The service was great, providing exceptional attention to detail, like cooking a cake upon request. The staff was always polite and soft-spoken, making me feel welcomed.

Location

7.0

The resort's location is close to the lake and botanical garden and is convenient for accessing major tourist attractions, though I had some trouble connecting to Wi-Fi occasionally.

Dining

6.0

The dining experience met my expectations with decent food offerings, but I felt there could have been a better spread, particularly for breakfast.

Facilities

7.0

The resort has several nice facilities, but there were no standout amenities that really wowed me.

Owen

United Kingdom, February 2025

7.6/10

I had a wonderful stay at this resort. The ambiance was cozy and the staff were very accommodating. I would have loved to have a window that opened up to a better view as I felt a bit cramped in the room near the dining area. However, I appreciated the cleanliness and comfort of the accommodations. The service was impeccable, especially when we learned about the hotel's support for a local orphanage, which made my experience more meaningful.

Rooms

7.0

The rooms were neat, clean, and comfortable, but I would have preferred a window with a view.

Service

9.0

Service was very accommodating, and the staff went above and beyond to assist us, even taking us to an orphanage that the hotel supports.

Location

8.0

The location was excellent, situated away from the bustling city center while still close to the major tourist attractions.

Dining

6.0

Dining was decent, but it didn't quite meet my expectations; the options felt limited.

Facilities

8.0

The amenities were well-maintained, contributing positively to my overall experience.

Charlotte

United Kingdom, December 2024

7.0/10

I recently stayed at this resort and found it to have a wonderful ambiance, especially with its proximity to the lake and a lovely botanical garden nearby. The rooms were spacious and kept clean, which I really appreciated. However, my room had no view at all, which was a bit of a letdown. The service had its moments, with a nice complimentary dish on the last day, but at times it felt a bit disorganized. Overall, it was a decent stay with some pros and cons to consider.

Rooms

7.0

The rooms were big, neat, and clean, but mine lacked a view, which was disappointing.

Service

6.0

The service was generally courteous and attentive, but sometimes felt a little uncoordinated.

Location

9.0

The location was very good, being near the lake and botanical garden, which was beautiful.

Dining

7.0

I found the dining experience pleasant, with a nice spread for breakfast and dinner, although it wasn't extensive.

Facilities

6.0

Facilities could be better organized as well, especially with the kitchen setup that made accessing bathrooms a bit awkward.

Daniel

United Kingdom, October 2024

7.0/10

The hotel has a charming Victorian style with clean rooms and a pleasant atmosphere. I loved the friendly service, especially the thoughtful gesture of a complimentary dish on my last day. However, the dining options didn't live up to my expectations, and the bathroom situation was a bit awkward. Overall, it offers good value for the price, but there are areas that need improvement.

Rooms

7.0

The rooms were neat and cozy, though accessing the bathroom could be tricky at times due to noise from the kitchen.

Service

9.0

The service was great; everyone was friendly and accommodating, and I appreciated the staff member who accompanied us to the local orphanage.

Location

8.0

The hotel is located away from the hustle and bustle, yet still close to major tourist spots, making it a peaceful retreat.

Dining

5.0

The dining options were quite basic and didn't meet my expectations, particularly for breakfast.

Facilities

6.0

The amenities were decent, but some areas could use an upgrade for a more luxurious feel.

Jim

United Kingdom, September 2024

7.6/10

I had a pleasant stay at the resort, enjoying the spacious and beautifully designed rooms that offered a touch of heritage charm. The staff was exceptionally courteous and helpful, making my experience even better. However, the dining options were quite basic and could use some improvement. Overall, this place provides good value for money, especially given its easy access to the railway station.

Rooms

8.0

The rooms were well-designed with a heritage bed, creating a comfortable and spacious atmosphere, although they lacked proper ventilation.

Service

9.0

Service was exceptional with a very courteous staff who were always eager to help and even prepared cake upon request.

Location

9.0

The resort is conveniently located within easy reach of the railway station and major attractions.

Dining

5.0

The dining experience was quite basic and repetitive, lacking variety in the spread which made it a bit underwhelming.